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Innovative Salesforce solutions for complex business challenges

Using a distinct Process First. Technology Second.? approach, we start by understanding your customer relationship management challenges and developing a solution that delivers your desired outcomes.

Salesforce solutions give you a 360-degree view of your customer and provide deep insights into all areas of your business. The full extent of platform capabilities can be transformative to your business, but implementation, enhancements and ongoing support can be challenging.

As a full-service Salesforce implementation partner, you can focus on your business while we do the heavy lifting. Our team has implemented thousands of Salesforce projects and can solve whatever you are up against.  Whether you need help with small enhancements or complex customizations, Salesforce integrations, Lightning upgrades or new projects, our team of experts are here to help.

We’ll work with you to identify the solution that fits you best and will yield the maximum benefit for your organization. Once your project is complete, our experts can act as an extension of your team to help you make the most of your Salesforce investment and maximize business results.

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Features

What we can do for you

We provide you with the solution you need — whether it’s top-of-funnel lead tracking, improving forecast accuracy, tracking customer issues, managing field agents or any other specific challenge you need to address. We offer solutions based on these Salesforce products:

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Pardot
  • Revenue Cloud (Formerly CPQ)
  • Field Service Lightning (FSL)
  • Manufacturing Cloud
  • Work.com
  • Tableau CRM (Formerly Einstein Analytics)
  • Experience Cloud (Formerly Community Cloud)
  • MuleSoft integration
  • Platform Exchange
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Leverage our expertise to achieve your business goals

Our specialists will review your current business processes and the challenges you’re looking to solve, and then work with you to define specific requirements and implement a solution for your needs. Services include:

  • Discovery and assessment
  • Design
  • Customization
  • Configuration of reporting and dashboards
  • Integration
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Align your business processes

We’ll transform your current Salesforce solution into a valuable asset that not only improves your business processes but engages your sales team and drives bottom-line results. Services include:

  • Business process review
  • Application building
  • UI/UX design
  • Integration
  • Custom development
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Boost results and enhance productivity

We?can integrate your Salesforce with internal systems and third-party applications to gain deeper insight into every area of your business, including sales, marketing, client services and back-end operations. Services include:

  • Application integration
  • Integration and API management assessment
  • Mulesoft-certified services
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Maximize your Salesforce Investment

Not only?is?your business constantly evolving, but so?are the capabilities?of the?Salesforce?platform. Our Managed Services team helps you prepare for?product updates and?releases, adapt to changing business needs and roadmap for the future.?Services include:

  • Strategy and planning
  • Administration and maintenance
  • Configuration and customization
  • Health checks and quarterly business reviews
  • Agile project management
  • User adoption and training
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How is your Salesforce instance performing?

Get a free Salesforce checkup

Our experienced Salesforce consultants will evaluate the overall health of your instance and then provide you a customized report with their findings and recommendations.

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"The ROI is impossible to calculate. We completely run our company on what Rackspace Technology created in Salesforce for us. And it’s been phenomenal."
Brian Burke, VP of Finance, Club Champion See the Case Study

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Solutions to meet your needs

Select from flexible options that meet your unique business needs.

Discovery workshops

Get assistance scoping your requirements, budgets, solution options or high-level implementation program.

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Quick Start solutions

Our Quick Start solutions are ideal if you need to get started quickly and just need the basics, without any customization.

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  • Available for Sales Cloud, Service Cloud, Experience Cloud (Formerly Community Cloud), Manufacturing Cloud and Work.com

Baseline solutions

Implement pre-defined packages meeting a range of price points for varying levels of complexity, helping identify what you need and get into production fast.

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  • Available for Sales Cloud, Service Cloud, Revenue Cloud (Formerly CPQ) and Field Service Lightning (FSL)

Custom solutions

For those complex situations where standard configurations and workflows won’t meet business needs, we offer fully customized solutions designed to fulfill target outcomes.

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Ready to Start the Conversation?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Our Expertise

Explore our expert credentials and industry recognition.

600+ Salesforce Certifications
1400+ Salesforce customers
2800+ Salesforce customer engagements

A trusted partnership

Choose a CRM implementation partner that continues to grow and adapt with you, helping you stand out from the rest. Rackspace Technology has been a trusted Salesforce partner since 2013 and our full team of certified experts is ready to meet you at any stage of your Salesforce journey.

Salesforce

  • Salesforce Platinum Partner
  • MuleSoft certified

Ready to get started?

Fill out the form to be connected to one of our experts.

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