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About Rackspace Technology

Helping you grow your business, increase efficiency and deliver the future.

Solving Together?

At Rackspace Technology, we are the multicloud solutions experts. Our technical acumen with the world’s leading technologies — across your applications, data and security — enables you to grow your business, increase efficiency and deliver the future.

We solve more than workload problems; we create business advantages. Our multicloud solutions expertise means you’re empowered to work faster, smarter and ahead of what’s next.

We put technology to work

Embrace technology. Empower customers. Deliver the future.

  • Embrace technology: Our multicloud solutions give you the power to build new revenue streams, increase efficiency, and deliver the future. ?
  • Empower customers: We enable solutions for your business through our expertise with the world’s leading technologies. ?
  • Deliver the future. We help customers achieve business outcomes faster by combining world- class process and technology.
Racker in our operations center

We’ve got your back.

  • 6,800+ employees globally
  • 40 data centers
  • Two Security Operations Centers
  • Customers in 120?countries
  • Serving more than half of the Fortune 100
Rackers in our Security Operations Center in San Antonio

Let our expertise power your advantage.

  • A Leader in the 2020 Gartner Magic Quadrant for Public Cloud Infrastructure Professional and Managed Service Providers, Worldwide
  • The Forrester Wave?: Hosted Private Cloud Services in North America and Europe, Q2 2020
  • 2019 IDC Marketscape: Asia/Pacific Managed Cloud Services
Analyst logos

Recognized as a best place to work by

  • Great Places to Work
  • Forbes
  • CRN
  • Glassdoor
  • Fortune
Best pace to work badges

Decades of expertise matched with thousands of experts

Expert guidance so you can maximize the benefits of modern cloud.

2500+ Cloud Engineers across Linux, Windows and VMware
7500+ Total Cloud Certifications across AWS, Google Cloud, Microsoft, VMware
700+ Enterprise App Certifications across Salesforce, Oracle & SAP
20+ Years of Managed Service experience

Our history

Two decades of experience helping customers succeed

Back when Rackspace Technology launched in 1998, hundreds of IT hosting companies were providing access to single-tenant servers over the Internet. What those hosting companies didn’t provide, however, was customer service. Most wouldn’t even answer the phone.

Except for us. We were a tiny player looking for a way to differentiate ourselves — to serve business customers better than the big telecom companies and other competitors did. So we hired smart people who were deeply committed to serving customers. We began providing end-to-end customer service and branded it Fanatical Support?. We developed specialized expertise in technologies such as Linux and Windows and network security. We created the managed hosting industry. And as more and more customers recommended us, we quickly came to lead that industry.

Fast forward to 2006, when Amazon launched the first big multi-tenant public cloud. Developers could suddenly rent access to immense computing resources. But, to use it, a business had to hire experts in cloud infrastructure and the many complex tools, applications and databases that run on top of it.

So we stepped in to help create a new market category: managed cloud. This meant our customers could get the world’s leading expertise and support, on their choice of the world’s leading technologies.

Today, Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. And we’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience? from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how you need it.

What began as the idea of three Trinity University classmates has now become a global company with business customers in over 120 countries. While our headquarters remain in San Antonio, we employ more than 6,000 Rackers on four continents, most of them expert engineers who spend their days innovating and supporting the foundation of our business — you.

Our approach

Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future.

Engagement

Consulting and Advisory Services

Tap into a team of cloud experts who will help you define the right strategy to get you where you want to be.
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Engagement

Professional Services

We’ll design and build a solution that ensures you’re getting the most out of your applications, so you can accelerate new opportunities for your business.
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Engagement

Managed Services

Let an expert team manage, operate and optimize the day-to-day elements of your cloud environment, keeping you ahead of what’s next.
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Engagement

Fanatical Experience?

We do what it takes to get the job done right — from first consultation to ongoing operations. We’re obsessed with your success, and we’ve got your back, every step of the way.
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Engagement

Rackspace Fabric?

Unite all of your cloud platforms to enable common governance, ticketing, billing, tagging and much more throughout your entire IT estate.
Read more

Ready to start the conversation?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

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